Customer Service Center
| Name | Title | Phone | |
|---|---|---|---|
| Jace Owens | Manager | 225-578-5580 | jowens12@lsu.edu |
| LaQuisha Fields | Administrative Coordinator 3 | 225-578-5582 | lfield8@lsu.edu |
| Tracy Jackson | Administrative Coordinator 3 | 225-578-8900 | tjacks2@lsu.edu |
| Jacqueline Moore | Facility Coordinator | 225-578-5571 | jmoore11@lsu.edu |
The Customer Service Center is the hub for all campus facility needs and facility emergencies. Our cordial and trained staff serves as your initial contact to dispatch and/or assign your facility requests to the appropriate craft personnel. Our daily functions are to insure that your work is processed efficiently and accurately in our FAMIS work order management system to insure that your requests are properly assigned, complete with the relevant work description, location, craft assignment and customer contact and billing information.
All service requests should be made through Customer Service Center.
Customer Service Center can be reached
- through FAMIS – Maintenance Management System
- by phone at 225-578-3186
- by email facilityservices@lsu.edu
Please be prepared to provide to the following information
- Your contact information (LSU ID, phone number etc)
- Provide a detailed description of service required
- Valid LSU account number/charge code if applicable
Our Customer Service Center team is a client focused group serving as the connection point for all requests and inquiries for facility-related emergencies, maintenance work, repairs, custodial, landscaping, pest control, temperature issues, utilities, events and moving.
If you have questions please contact the customer service center at 578-3186 or facilityservices@lsu.